Phenomenon that arises when a consumer experiences distrust or disappointment regarding the products or services provided by a brand, based on previous consumption experience, the experience of others or mere prejudice.
The opposite phenomenon is known as brand loyalty.
Other denominations:
Brand aversion
Other branding
related terms
A
- Above the line →
- Acoustic brand →
- Acronym →
- Advertising version →
- Atomic design →
- Attitude →
- Attributes →
- Audio branding →
B
- B-Corps →
- Below the line →
- Benchmarking →
- Benefits →
- Branch architecture →
- Brand →
- Brand activism →
- Brand ambassador →
- Brand aversion →
- Brand awareness →
- Brand community →
- Brand design →
- Brand dilution →
- Brand essence →
- Brand experience →
- Brand falsification →
- Brand identity →
- Brand image →
- Brand loyalty →
- Brand mascot →
- Brand packaging →
- Brand parity →
- Brand personality →
- Brand portfolio →
- Brand positioning statement →
- Brand promise →
- Brand recognition →
- Brand role →
- Brand salience →
- Brand tribe →
- Brand typicality →
- Brand value →
- Branding →
- Brandjacking →
C
- Cacophony →
- Cannibalization →
- Claim →
- Co-branding →
- Cognitive walkthrough →
- Corporate brand →
- Corporate identity manual →
- Corporate naming →
- Corporate Social Responsibility →
- Corporate typeface →
D
E
P
- Parent brand →
- Perceived value →
- Personal branding →
- Pop up store →
- Positive brandjacking →
- Private brand →
- Protected area →
R
S
- Scent marketing →
- Sensory branding →
- Slogan →
- Strategic positioning →
- Sub-brand →
- Symbolic benefits →
T
- Taboo →
- Tactile branding →
- Tagline →
- Techno branding →
- Top-of-heart →
- Top-of-mind awareness →
- Trademark →
- Triggered memory →
U
V
W